Resume

Achievements

Strategy

• Experience in developing, reviewing & implementing product & technology strategies across startups & teams.
• Interacted with & presented to a variety of customers, founders, investors & other stakeholders.
• “Can do” attitude - adopting flexible principles to support new feature requests at any time.
• Planning for failure by consistently considering disaster recovery & redundancy.
• Building development & staging environments to design & test new features ahead of release.

Commercial

• Continuous focus on the end business goals.
• Identifying & eliminating bottlenecks in performance across the entire stack to improve user experience.
• Routinely using data-driven decision making to guarantee results.
• Creating new metrics to measure success & optimise all processes, workflows & user journeys.
• Implementing product feature-flags to enable/disable features on-demand.
• Performing live customer-facing configuration, setup & support.
• Answering user-facing queries & support requests.
• Handling IT administration & staff support.

Technology

• GraphQL & REST APIs
• Node.js (ExpressJS, Koa, Serverless)
• PHP (CodeIgniter, Symphony, Wordpress)
• Frontend (HTML, SCSS, React.js, Vue.js, Handlebars, Liquid)
• Relational databases (MySQL, MariaDB, Postgres)
• Document databases & search engines (DynamoDB, MongoDB, ElasticSearch)
• Infrastructure-as-code (AWS Cloudformation, AWS CDK)

People

• Working as part of varying-size teams to build solutions for business goals.
• Collaborating with third-party vendors & contractors to fulfil customer requests.
• Hiring & managing software developers, assisting with learning, professional development, mentoring & running training sessions.
• Creating teams with regular sprints & release cycles, sharing updates with the entire organisation.
• Organising & attending networking events & hackathons.

Employment

• Joined the team as the team lead, spearheaded the initial product development / release & restructured the team, including contractor evaluation & personnel optimisation.
• Continued success with monthly product planning & regular releases.
• Fast reaction with business pivot to API-first product, designed & built initial API version including various flows.
• Designed & implemented an integration framework to integrate with 3rd-party lender APIs for automatic account creation, loan disbursement & other banking features.
• Subsequent API features & performance improvements.
• Building internal tools for staff using external providers (Retool).

• Joined as first hire after pre-seed round.
• Completed greenfield rebuild of existing site into SaaS multi-tenanted white-labelled platform operating on AWS.
• Designed & implemented an integration framework that adapts to any external system requirement, including SmartRecruiters, Greenhouse & Workday.
• Building internal tools for staff within core application.

• Joined as first hire after seed round.
• Migrated the platform to AWS from dedicated hosting.
• Reworked user onboarding to increase MAU & subscription dramatically.

• Joined as first developer hire after Series A round.
• Refactored legacy PHP monolith into modern JavaScript stack, separating the API/database from the frontend & supporting iOS/Android development.
• Built a responsive internal CMS tool for editors, community managers, social team & video team.

• Learning production-grade full-stack development.
• Building user-facing features & staff tools - through 2 acquisitions, from startup to SMB to corporate.